Contact Us

Get in Touch

Have a question about AI citation feasibility?
Need help interpreting your diagnostic review?
Evaluating an enterprise engagement?

We’re here to help.


Sales & Enterprise Inquiries

For demos, partnerships, or enterprise modeling discussions:

Email: sales@latticeocean.com

Include:

  • Your company name
  • Domain to be analyzed
  • Target query (if available)
  • Any timeline constraints

Diagnostic Review Support

For help with:

  • Diagnostic review access issues
  • Delivery delays
  • Clarification on feasibility status
  • Billing questions

Email: support@latticeocean.com

Please include the domain submitted and the email used during request.


Legal & Compliance

For legal, privacy, or policy-related inquiries:

Email: legal@latticeocean.com

Email: privacy@latticeocean.com


Response Time

We aim to respond within 1–2 business days.


Before You Contact Us

If you are requesting a complimentary diagnostic review:

  • Use a valid work email
  • Submit only domains you own or represent
  • Allow time for diagnostic review delivery

Most review-related questions are resolved automatically upon delivery.