Shipping & Delivery Policy
Effective Date: February 26, 2026
Company: LatticeOcean
LatticeOcean provides digital services only. We do not ship physical products.
1. Nature of Delivery
All audits, blueprints, and drafts are delivered digitally via:
- Email to the submitted work address
- Secure online dashboard access (where applicable)
No physical documents are shipped.
2. Diagnostic Review Delivery Timeline
The first diagnostic review per domain is delivered after submission.
Delivery is made to the verified work email provided during submission.
If additional validation is required, delivery timelines may extend slightly.
3. Paid Audit Delivery
For paid scans or enterprise engagements:
- Delivery timelines are communicated before purchase
- Audits are delivered digitally via email or secure portal access
Timelines may vary depending on scope and volume.
4. Failed Delivery
If you do not receive your diagnostic review:
- Check spam or junk folders
- Ensure the submitted email address is correct
- Contact support@latticeocean.com
We are not responsible for delivery failures caused by incorrect email submission.
5. Access Issues
If you experience difficulty accessing your digital audit, contact:
We will assist in restoring access.
6. No Physical Shipping
LatticeOcean does not:
- Ship printed reports
- Ship physical documentation
- Provide courier services
All services are delivered electronically.